Help center

MentionedOn support

Get help with the product, your account, billing, or our developer tools. Email us and your message will reach the MentionedOn team directly.

Contact support

Send your question to hello@mentioned-on.com. Please do not include passwords, API keys, payment-card details, or other sensitive information.

Email support

What we can help with

Product and account

Help with scans, monitoring, reports, sign-in, account settings, or your tracked businesses.

Billing

Questions about plans, invoices, subscription changes, cancellation, or the billing portal.

Developer tools

Connection and review help for the public MentionedOn MCP endpoint and its read-only tools.

Help us investigate

Include the email on your account, the relevant business or page URL, what you expected, what happened, and any error message. Screenshots are helpful when they do not contain sensitive information.